Lead Acceleration System terms of service.

Business customer terms. Effective 1 January 2026.

Service provider: A.V DO IT DIGITAL, Company No. HE469831, VAT No. CY60122927R, Ιονίου 13, Larnaca 6059, Cyprus. Contact: [email protected].

These Terms of Service (Terms) govern the purchase and delivery of the Lead Acceleration System to business customers. By completing checkout, signing or accepting an Order, authorising onboarding, or receiving the Service, the Customer agrees to these Terms. The person accepting them confirms that they are authorised to bind the Customer.

Business use only. The Lead Acceleration System is offered only to customers acting for business or professional purposes, not as consumers.

1. Definitions

Customer: the business or professional person that accepts these Terms or an Order.

Deliverables: lead lists, cleaned or segmented data, reports, configurations, and other outputs expressly included in an Order.

Order: a checkout page, order form, proposal, invoice, or other written confirmation identifying the scope, Fees, billing cycle, and agreed Deliverables.

Platform Account: a LinkedIn or other third-party account the Customer authorises for use in delivering the Service.

Service: the Lead Acceleration System: a done-for-you lead sourcing, data cleaning, list management, and LinkedIn automation service, together with any related support expressly included in an Order.

Subscription: the Customer's recurring monthly engagement for the Service during the applicable billing period.

User Data: data, files, ICP criteria, account information, configurations, and other information the Customer provides for delivery of the Service.

2. The Service and Orders

2.1 The Service is a done-for-you lead sourcing, data cleaning, list management, and LinkedIn automation service. It may include targeted list building from LinkedIn, Sales Navigator, event data, company domains, job signals, or other agreed sources; custom ICP filtering; AI-assisted data cleaning; managed workflows or robots; ongoing list management; and connection-request activity.

2.2 The exact sources, ICP filters, delivery volumes, Platform Accounts, connection-request volumes, support, Deliverables, and timelines are those stated in the applicable Order. Marketing examples or general descriptions do not override the accepted Order.

2.3 Unless the Order states otherwise, the Service Provider will conduct one 45-minute onboarding call to confirm the Customer's offer, ICP criteria, target industries, roles, company sizes, and geographies, and to configure the agreed workflows. The Customer must approve the agreed targeting before delivery begins.

2.4 An Order forms part of these Terms. If an Order conflicts with these Terms, the Order controls only for the specific commercial or service term it expressly changes. A signed data processing agreement controls for the processing it covers.

2.5 The Service Provider may replace or adjust a source, tool, workflow, or delivery method where reasonably necessary, provided this does not materially reduce the agreed Service during a current billing period.

3. Authority and Customer Responsibilities

3.1 The Customer must be legally capable of entering into a binding business contract. The individual accepting these Terms must be at least 18 years old and authorised to bind the Customer.

3.2 The Customer must provide accurate billing information, ICP criteria, targeting instructions, approvals, and access reasonably required to deliver the Service. The Customer must respond to onboarding, targeting, and feedback requests within 3 business days to avoid delays.

3.3 Where a Platform Account is required, the Customer must provide an active account in good standing, confirm that it has authority to use that account, keep its credentials secure, and promptly report suspected unauthorised access or an existing restriction.

3.4 The Customer must review and approve the ICP parameters before list building begins. Material changes requested after approval may delay delivery, require revised Deliverables, or result in additional Fees agreed in writing.

3.5 The Customer may use fully paid Deliverables for its own internal business purposes but must not share, resell, license, or redistribute them to a third party without the Service Provider's written consent.

4. Fees, Billing, and Automatic Renewal

4.1 The Customer must pay the Fees and applicable taxes stated in the Order. Unless an Order states otherwise, invoices are due on receipt and Fees are charged in the currency shown at checkout or on the invoice.

4.2 By providing a payment method, the Customer authorises Service Provider and its payment processor to store that payment method and charge it for recurring Fees, taxes, and other amounts due under the applicable Order without requiring approval for each renewal charge.

4.3 Automatic monthly renewal and 30-day cancellation notice. Unless the Order states a different billing cycle, the Subscription renews automatically each month on the applicable renewal date until cancelled. To prevent a further monthly renewal, written cancellation must be received at least 30 days before the next renewal date. If cancellation is received fewer than 30 days before that date, the Subscription will renew for one additional monthly period and will end before the following renewal.

4.4 A failed, blocked, reversed, or disputed payment does not by itself cancel the Subscription. The Customer must submit a cancellation notice in accordance with Section 5.

4.5 If payment remains overdue for 7 days, Service Provider may suspend access or stop work until all outstanding amounts are paid. Suspension does not remove the Customer's obligation to pay amounts already due.

4.6 Service Provider may change recurring Fees by giving at least 30 days' notice. A price change takes effect on the first renewal after that notice period. The Customer may cancel before the change takes effect, subject to the cancellation timing in Section 4.3.

4.7 The Customer should contact Service Provider promptly about a billing concern before initiating a payment dispute. Nothing in these Terms removes any non-waivable rights available under applicable payment-network rules or law.

5. Cancellation, Termination, and Refunds

5.1 The Customer may cancel by sending written notice to [email protected]. The notice must identify the Customer's business and the applicable Order or invoice. Cancellation becomes effective in accordance with the 30-day notice rule in Section 4.3, and the Customer remains responsible for Fees falling due during the notice period.

5.2 Either party may terminate for a material breach that is not remedied within 7 days after written notice. Service Provider may suspend or terminate immediately where reasonably necessary to address unlawful use, security risk, abuse, non-payment, or conduct that could expose Service Provider or a third party to liability.

5.3 Except where an Order expressly states otherwise or applicable law requires a refund, setup Fees and Subscription Fees are non-refundable. There are no partial or pro-rata refunds for unused time, reduced usage, mid-period cancellation, third-party restrictions, or failure to use the Service.

5.4 On termination, recurring service activities end on the effective termination date and the Service Provider may disconnect or disable managed workflows and automation. The Customer retains fully paid Deliverables already supplied. The Service Provider may retain or delete User Data in accordance with its Privacy Policy, contractual obligations, and applicable law.

5.5 Sections that by their nature should survive termination, including payment obligations, confidentiality, intellectual property, disclaimers, limitations of liability, indemnities, and dispute provisions, remain effective.

6. Acceptable Use and Outreach Compliance

The Customer must not, and must not instruct or permit the Service Provider to:

• use the Service or any lead information unlawfully, deceptively, or in a way that infringes another person's rights;
• send unlawful, misleading, harassing, or prohibited marketing communications;
• use data without an appropriate lawful basis, required notice, consent, or opt-out mechanism;
• breach the terms, access controls, rate limits, or technical restrictions of a third-party source or platform;
• provide or use an account, list, file, instruction, or credential that the Customer is not authorised to use;
• reverse-engineer, copy, disclose, resell, or use the Service Provider's workflows, robots, prompts, processes, or methodologies to build a competing service; or
• remove proprietary notices, redistribute Deliverables, or misrepresent the source, accuracy, or permitted use of any data.

Service Provider may investigate suspected misuse and restrict affected activity where reasonably necessary. The Customer remains responsible for its outreach, targeting, messages, campaigns, and downstream use of lead information.

7. Third-Party Platforms, Sources, and Account Risk

7.1 The Service may depend on LinkedIn, Sales Navigator, email providers, data sources, APIs, payment providers, and other third-party platforms. The Service Provider does not control those third parties and is not responsible for their availability, decisions, content, data quality, or changes to their terms, rate limits, or technical access.

7.2 The Customer acknowledges that automation and outreach can result in reduced reach, rate limits, warnings, restrictions, suspension, or permanent loss of a Platform Account. These are inherent third-party platform risks. The Customer remains responsible for the condition, authority, history, and compliant use of each Platform Account it supplies.

7.3 To the maximum extent permitted by law, the Service Provider is not liable for a third party's restriction, suspension, ban, data loss, reduced reach, or change to technical access. Such action does not automatically cancel the Subscription, suspend Fees, bypass the 30-day notice requirement, or create a right to a refund for Fees already due.

7.4 References to third-party products or services do not imply sponsorship, endorsement, or affiliation.

8. Data Protection and Privacy

8.1 Each party must comply with the data protection and electronic-marketing laws applicable to its own activities, including the GDPR where it applies.

8.2 The Customer is responsible for determining whether and how it may lawfully collect, import, enrich, store, contact, share, or otherwise use personal data through the Service. This includes establishing an appropriate lawful basis, providing required privacy information, respecting objections and opt-outs, and applying suitable retention periods.

8.3 Where Service Provider processes personal data on the Customer's behalf as a processor, the parties will apply a data processing agreement where required. The parties' legal roles are determined by the facts and applicable law, not by labels in these Terms.

8.4 Service Provider handles account and service data as described in its Privacy Policy. The Customer must not submit special-category or highly sensitive personal data unless Service Provider has expressly agreed in writing.

8.5 Each party must notify the other without undue delay after becoming aware of a security incident materially affecting data for which the other party is responsible and must reasonably cooperate with necessary investigation and response.

9. Confidentiality

9.1 Each party must protect the other party's non-public business, technical, pricing, security, and customer information using reasonable care and use it only to perform or receive the Service.

9.2 Confidential information does not include information that is independently developed without use of the other party's information, lawfully received without restriction, already known without a duty of confidentiality, or public through no breach of these Terms.

9.3 A party may disclose confidential information where legally required, provided it gives advance notice where legally permitted and limits disclosure to what is required.

10. Intellectual Property and Deliverables

10.1 The Service Provider retains all rights in the Lead Acceleration System, managed robots, AI workflows, prompts, processes, methodologies, templates, documentation, software, and improvements. No ownership in those materials transfers to the Customer.

10.2 Subject to full payment, the Customer may use delivered lead lists, cleaned data, segmented contact files, and other Deliverables for its own internal business purposes. The Customer must not resell or redistribute them except where the Order expressly permits this.

10.3 The Customer retains its rights in User Data and grants the Service Provider the limited rights necessary to host, process, transmit, and use User Data to deliver, secure, support, and improve the Service, subject to applicable law and the Privacy Policy.

10.4 Payment for Deliverables does not transfer ownership of the Service Provider's underlying tools, source files, templates, methods, workflows, robots, prompts, or know-how.

10.5 If the Customer provides feedback, it permits Service Provider to use that feedback without restriction or payment, provided Service Provider does not publicly identify the Customer without permission.

11. Delivery, Support, and Changes

11.1 The Service Provider will use reasonable efforts to deliver the Service in accordance with the applicable Order. Third-party outages, platform restrictions, source-data changes, urgent security work, and events outside reasonable control may affect timing, volumes, or delivery method.

11.2 Support, onboarding, ICP filters, data-accuracy targets, delivery volumes, connection-request volumes, and response times apply only as stated in the accepted Order. Delays caused by missing Customer information, approvals, Platform Account access, or third-party restrictions do not constitute a Service failure.

12. No Results or Data-Accuracy Guarantee

12.1 Service Provider does not guarantee any number of leads, replies, meetings, sales, revenue, or other commercial outcome. Results depend on the Customer's market, offer, targeting, communications, sales process, compliance, and other factors outside Service Provider's control.

12.2 Lead and business information may come from public or third-party sources and can be incomplete, outdated, duplicated, or inaccurate. The Customer must verify information before relying on it or contacting a person.

12.3 Any ICP-fit or data-accuracy percentage stated in an Order, including a 90%+ target, is a performance target rather than a guarantee and depends on the quality of source data and the specificity and stability of the Customer's approved ICP criteria.

13. Warranties and Disclaimers

13.1 Each party warrants that it has authority to enter into these Terms. The Customer warrants that it has the rights and permissions required for the User Data and instructions it provides.

13.2 The Service Provider will perform the Service with reasonable care and skill. Except for that express commitment and to the maximum extent permitted by law, the Service Provider excludes implied warranties of merchantability, fitness for a particular purpose, non-infringement, and data accuracy where they may lawfully be excluded.

13.3 Service Provider does not provide legal, regulatory, tax, or compliance advice. The Customer is responsible for obtaining appropriate professional advice about its data use and outreach activities.

14. Limitation of Liability

14.1 To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, punitive, or consequential loss, or for lost revenue, profit, opportunity, goodwill, anticipated savings, or data, arising from or relating to the Service.

14.2 To the maximum extent permitted by law, Service Provider's total aggregate liability arising from or relating to the Service and these Terms will not exceed the Fees actually paid by the Customer during the 3 months immediately preceding the event giving rise to the claim.

14.3 Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, or wilful misconduct where applicable.

15. Customer Indemnity

To the extent permitted by law, the Customer will indemnify A.V DO IT DIGITAL against third-party claims, regulatory costs, damages, and reasonable expenses arising from the Customer's unlawful use of the Service, User Data, outreach activities, breach of third-party terms, or infringement of another person's rights. Service Provider must give prompt notice and reasonable cooperation, and the Customer may control the defence provided it does not admit liability for Service Provider or impose non-monetary obligations without written consent.

16. Changes to These Terms

Service Provider may update these Terms to reflect changes to the Service, law, security, or business operations. Material changes will be notified at least 30 days before they take effect. Changes apply prospectively and do not alter Fees or obligations already accrued. Continued use after the effective date constitutes acceptance; if the Customer does not agree, it must cancel before the changes take effect, subject to existing payment and notice obligations.

17. Notices

17.1 Notices to the Service Provider, including cancellation notices, must be sent to [email protected]. Notices to the Customer may be sent to the email address stated in an Order, invoice, or other written onboarding record.

17.2 Email notices are treated as received on the next business day after sending unless the sender receives a delivery-failure notice. The Customer must keep its contact information current.

18. Governing Law and Disputes

18.1 These Terms and each Order are governed by the laws of Cyprus, without regard to conflict-of-law rules.

18.2 Before starting court proceedings, the parties will attempt in good faith to resolve the dispute through written negotiation for 30 days after one party gives notice of the dispute.

18.3 If the dispute is not resolved, the courts of Cyprus have exclusive jurisdiction, except where applicable law does not permit that exclusivity.

19. General

19.1 Neither party is liable for delay or failure caused by events beyond its reasonable control, excluding payment obligations for Service already provided or made available.

19.2 The Customer may not assign these Terms or an Order without Service Provider's written consent. Service Provider may assign them as part of a merger, reorganisation, sale of business or assets, or transfer to an affiliate, provided this does not materially reduce the Customer's rights.

19.3 Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions continue in effect.

19.4 The parties are independent contractors. These Terms do not create an employment, agency, partnership, fiduciary, franchise, or joint-venture relationship.

19.5 These Terms, the applicable Order, any data processing agreement, and the Privacy Policy constitute the entire agreement concerning the Service and replace prior representations about the same subject. Electronic acceptance, electronic signatures, and electronic records are binding to the extent permitted by law.

20. Provider Details

• Legal name: A.V DO IT DIGITAL
• Company number: HE469831
• VAT number: CY60122927R
• Legal address: Ιονίου 13, Larnaca 6059, Cyprus
• Email: [email protected]